SHIPPING POLICY

Last Updated: June 2, 2023

At Pet Summits, a part of MTI Media Unit Trust, we are committed to delivering your order as quickly as possible. We appreciate your understanding that our shipping times can vary due to the batch shipping process we employ. Please see below for our shipping policy:

USA Customers

We’re pleased to offer free shipping to all our customers in the United States. Once your order has been processed and ready to ship, you will receive an email notification with your tracking information.

International Customers

For our customers outside the United States, we offer a flat shipping rate of $19.99 USD. Once your order has been processed and ready to ship, you will receive an email notification with your tracking information.

Shipping Schedule

We ship in batches rather than daily, and as such, your order may take between 4-6 weeks to arrive, though typically it arrives sooner. This helps us streamline our operations and keep our prices as low as possible for you.

We appreciate your patience and understanding with this shipping policy. Once your order is ready to ship, we will email you a shipping confirmation, including your tracking number, so you can follow your package’s journey to your doorstep.

Please ensure that your shipping address is correctly entered at the time of purchase. We are not responsible for items delivered to an incorrect address provided by the customer.

If you have any questions about our shipping policy or need further assistance, please don’t hesitate to contact us at hello@petsummits.com. Thank you for choosing Pet Summits for your pet care and learning needs.