We're committed to delivering an enriched user experience, tailored to the needs of the holistic pet care community. The new platform features a mobile app and a private community, making it more convenient and accessible.

Its design places emphasis on education and ease-of-navigation, helping pet owners effortlessly find the resources they need.

We genuinely apologize for the inconvenience caused by our previous platform. It fell short of user-friendly standards and created a host of challenges for both us and our community.

Rest assured, we've learned valuable lessons and have acted to rectify the issues.

Absolutely. Your purchases will be seamlessly transitioned to the new platform. The old platform will be phased out almost immediately, but your content will be right where you expect it to be on the new site.

Yes, and we couldn't be more excited! Download instructions for the app can be found inside the new members' area.

An automated email will be sent to you with your new login credentials. Additionally, you can locate the login URL on our Pet Summits website.

Should you ever forget your password, the new login page offers an easy reset option.

Thank you for asking! Please read each email carefully. Please maintain patience and understanding as we transition to the new platform. And please login to the new platform to get used to how it works. By doing all of these things you'll quickly become accustomed to the new platform and on your way to a better experience. 

We apologize for any inconvenience. Due to software limitations, you'll receive an email for each of your past purchases. For example, if you purchased 2 courses you will get 2 emails. If you purchased 10, you will get 10 emails. etc..

After the transition, this issue will be resolved. We appreciate your understanding during this period.

We're thrilled to introduce our monthly Pet Summits membership. This subscription offers a wealth of resources at a fraction of the cost, along with exclusive discounts and deals.

It's the most comprehensive and valuable membership available for those passionate about holistic pet care. You can learn more about it when you login to the new platform.

We're here to help. Please direct any inquiries to our contact page. Bear in mind that responses may take a bit longer than usual as we navigate this large transition with a small but dedicated team.